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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RUS products

Radial, roof, axial, duct fans, smoke pumps, smoke removal fans, air heating units, valves, accessories, components for ventilation systems, ventilation dust-collecting installations, heat exchange equipment
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  • Radial fans RUS
    Radial fans
    BP 12-26 №№ 2,5–4, etc.
  • Roof fans RUS
    Roof fans
    WRC №№ 3,15–8, etc.
  • Axial fans RUS
    Axial fans
    IN 06-300 № № 2,5–10, etc.
  • Other equipment RUS
    Other equipment
    AZE 5.904-58, AZD 5.904-49, etc.
  • Heat exchange equipment RUS
    Heat exchange equipment
    KSk, KPSk, EO, EOc, etc.
  • Ventilation installations RUS
    Ventilation installations
    UVP-1200, UVP-1500, ZIL-900, etc.
  • Duct fans RUS
    Duct fans
    VK-11 №№ 1,6–6,3, etc.
  • Smoke pumps RUS
    Smoke pumps
    D No. 2,7, D No. 5, D No. 6,3, etc.
  • Smoke removal fans RUS
    Smoke removal fans
    WRC DU №№ 3,15–11, etc.
  • Air-heating units. RUS
    Air-heating units.
    AO2 №№ 4-30, STD300, etc.
  • Valves RUS
    Valves
    KVU, KVAL, KPS, KDM, CO, COp, etc.
  • Accessories, accessories RUS
    Accessories, accessories
    UP, FNAP, DO, BP, etc.

NEW TECHNOLOGIES GROUP

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